So you tried to log into the game and it says you are banned, huh?
At Spacetime Studios we strive to keep our games a safe and fun environment for everyone. Unfortunately, this means that we have rules and we strictly enforce them.
There are many reasons your account can be banned. Please review our policies here:
Rules of Conduct
You may also review our Terms of Service
A quick highlight of just some of the things you can get banned for:
- Inappropriate chat.
- Trading or sharing account information.
- Stealing account information.
- Selling in-game items or gold for real money.
- Selling in-game names.
- Player harassment.
- Attempting to fraudulently obtain Platinum.
- There are three types of bans you can get in our products:
Ban time: Forever - The only way to receive a permanent ban is from a developer. This means that your account has been reviewed by a member of our staff and they have determined that you have violated our Terms of Service. The only way to appeal this type of ban is by submitting a ticket and we will review your request.
Ban Time: Temporary - The most common reason for this type of ban is for inappropriate chat. Again, you are able to appeal this type of ban but we rarely remove temporary bans.
Appealing a ban: