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Having Trouble Installing or Updating on your Android device?

Last Updated: Jan 28, 2013 11:54AM CST
Here are some things you can try If you are having trouble Installing or Updating a Spacetime Game on your Android device.

First, restart your device.  Sometimes a fresh restart will correct the issue.

Second, make sure you have enough space on your device to download the installation or update files.
If none of the above helps, then there may be an issue with your Market app or installation to your SD Card. Try the following:
  • Uninstall the game
  • Unmount your SD Card
  • Clear your Marketplace cache and data in your applications manager
  • Install the game
  • Remount the SD Card
  • Then move the game back to the SD Card (if you want)

Some devices fail to install large apps directly to SD Card.

Alternatively

Find the .android_secure directory on the sdcard and remove the ‘smdl2tmp1.asec’ file. You can either do this by mounting the sdcard on a computer, or with a file manager app.

If your problem persists, you can try downloading and installing the game from directly from Spacetime Studios:
  • http://account.spacetimestudios.com/download/
support@spacetimestudios.com
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